How we handle your information

Quick answers to common privacy questions. For details, review the full sections below.

What information do you collect?

We may collect contact details (such as name, email, and phone number), booking or inquiry details (dates, locations, vehicle preferences), and basic technical data (IP address, device/browser information, and pages visited).

Do you use cookies?

Yes. We use cookies and similar technologies to help the site function, remember preferences, measure performance, and improve user experience. You can control cookies through your browser settings.

Do you sell my personal information?

No. We do not sell your personal information.

Who do you share data with?

We may share information with service providers that help us operate (e.g., website hosting, analytics, communications) and with partners needed to fulfill your request (e.g., dispatch or driver coordination), only as necessary.

How long do you keep data?

We keep information only as long as needed for the purposes described in this policy, to meet legal and accounting requirements, and to resolve disputes or enforce agreements.

How can I request access or deletion?

Contact us via our Contact page. Weโ€™ll verify your request and respond within a reasonable timeframe, subject to legal requirements and permitted exceptions.

Effective date

Your privacy matters

This Privacy Policy describes how AE Luxury Services (โ€œwe,โ€ โ€œus,โ€ or โ€œourโ€) collects, uses, and shares information when you visit our website, contact us, or request a quote or booking for luxury car rentals in the United States.


Information we collect. Information you provide directly may include your name, email address, phone number, pickup/drop-off details, preferred vehicle(s), and any notes you submit through forms or communications. We may also collect information automatically, such as IP address, approximate location (derived from IP), device identifiers, browser type, referring pages, and usage data through cookies and similar technologies.

We use your information to respond quickly, provide accurate quotes, and deliver a premium rental experienceโ€”without selling your data.

AE Luxury Services

How we use information. We use information to respond to inquiries, provide quotes, confirm availability, coordinate rentals (including optional driver services), process payments when applicable, improve our website, prevent fraud, and comply with legal obligations.

Sharing and disclosures. We may share information with trusted vendors who support our operations (hosting, analytics, communications) and with partners required to fulfill your request. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transaction (e.g., merger or asset sale).

Your choices. You may opt out of marketing communications at any time by following unsubscribe instructions (if provided) or by contacting us. You can manage cookies through your browser settings. Depending on your location, you may have rights to access, correct, or delete certain personal information, or to object to certain processing.

Security. We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Childrenโ€™s privacy. Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

International visitors. If you access our site from outside the United States, your information may be processed in the United States where data protection laws may differ from those in your jurisdiction.

Contact. For privacy questions or requests, contact us through our Contact page.